EC Markets vs Pepperstone: FX Trust Score Breakdown & Key Differences
This detailed comparison examines EC Markets and Pepperstone using the FX Trust Score Index, our independent, data-driven scoring system designed to give traders a clear, unbiased view of how each broker performs across regulation, security, trading conditions, customer support and online reputation.
Our aim is simple; to help you decide which broker is better suited to your needs by presenting a transparent, side-by-side breakdown of their strengths and weaknesses. Whether you prioritise strict regulatory protection, competitive spreads, fast support or overall trustworthiness, this guide highlights the factors that matter most.
Below, you will find a concise table comparing both brokers across all six FX Trust Score pillars, followed by links to their full reviews for deeper insight, context and risk considerations.
Side-by-Side Performance Across All FX Trust Score Pillars
| Criterion | EC Markets Review | Pepperstone Review |
|---|---|---|
| Overall FX Trust Score | 90.75% | 83.5% |
| Regulatory Compliance | 95% | 80% |
| Security & Fund Protection | 95% | 85% |
| Trading Conditions | 90% | 80% |
| Customer Support | 85% | 90% |
| Online Reputation | 85% | 85% |
Overall Winner: EC Markets
Based on our FX Trust Score Index, EC Markets finishes ahead of Pepperstone, offering stronger regulatory protection, higher security standards and more competitive trading conditions. Pepperstone still performs extremely well, particularly in customer support, but EC Markets provides the more balanced, all-round experience for most traders.
If regulation, fund safety and consistent execution are your priorities, EC Markets is likely to be the better fit. If you value multilingual support or community reputation, Pepperstone remains a strong alternative.
Comparison Summary
- Regulation
EC Markets holds a more robust regulatory profile, with stricter oversight and a stronger compliance record with score 95% vs 80%. - Security & Fund Protection
Both brokers apply solid safeguards, but EC Markets scores higher for segregation standards and internal controls – score 95% vs 80%. - Trading Conditions
EC Markets edges ahead with slightly more competitive spreads and execution stability – score 90% vs 80%. - Customer Support
Pepperstone leads, offering faster response times and highly rated multilingual support – score 90% vs 85%. - Online Reputation
Both brokers enjoy a strong online presence, but Pepperstone performs marginally better in trader sentiment data – both scores 85%.
Conclusion: Which Broker Is Better Overall?
Choosing between EC Markets and Pepperstone ultimately depends on what matters most in your trading. EC Markets delivers stronger performance in the areas most closely linked to trader safety – regulation, internal security and stable trading conditions. Pepperstone, on the other hand, excels in customer support and day-to-day service quality.
For most traders, EC Markets offers the better overall package across all FX Trust Score pillars. However, both brokers are reputable, well-established and suitable for different styles of trading. We recommend reading each full review before making a decision, especially if you have specific platform, asset or funding requirements.
FAQs
Both brokers are regulated, but EC Markets scores higher in our Regulation and Security pillars, indicating stronger oversight and fund-protection measures.
Pepperstone’s customer support and onboarding resources make it slightly more beginner-friendly, although both are suitable for new traders.
EC Markets generally offers tighter spreads and more stable execution, giving it the advantage for cost-conscious traders.
Pepperstone leads in support responsiveness, live chat consistency and multilingual service.
No scoring system can guarantee safety, but the FX Trust Score helps traders understand risk by assessing regulation, security, reputation and customer feedback objectively.
Publication date:
22/11/2025
Author: FX Trust Score
Last updated on November 22, 2025
