Exness Review

Exness Account Types

Exness offers two main categories of accounts: Standard Accounts and Professional Accounts.

Standard Accounts

These are more suitable for beginners or low-volume traders.

Professional Accounts

Designed for experienced traders looking for tighter spreads and faster execution.

Cost Example

Let us look at this cost example (EUR/USD, 1 Standard Lot, Round-Turn):

Standard Account

• Average spread: 1.0 pip
• Cost per lot: $10

Raw/Zero Account

• Spread: 0.0 pip
• Commission: $3.50 + $3.50
• Total round-turn cost: $7

Over 100 trades, that’s a $1,000 total cost with a Standard account and a $700 total cost with a Raw/Zero account. This represents a saving of around 30% for active traders using Exness’ professional accounts.

Exness Trading Assets

Exness offers a wide range of tradable instruments including:

• Forex: 100+ pairs
• Metals: Gold, silver
• Crypto CFDs: BTC, ETH, XRP, LTC and more
• Indices: US30, US100, GER40, UK100, JP225, AUS200
• Energies: Brent, WTI, Natural Gas
• Stocks: US and international equities (availability depends on entity)

Forex traders can take advantage of very tight spreads and crypto CFD trading is available 24/7 with variable leverage, depending on the trader’s jurisdiction.

Trading Conditions at Exness

Spreads & Commissions

Exness has a reputation for stable and competitive pricing however spreads and commissions may change at any time:

• Major pairs frequently show 0.1-0.3 pips during liquid hours
• Professional accounts offer 0.0 pip spreads
• Commission on Raw/Zero accounts: $3.50 per side

Leverage

Leverage varies significantly by region and depends on the entity that a trader has registered under. At the time of writing this review, we found that Exness offers:

• Up to 1:2000 (global entities)
• Up to 1:30 (ESMA/CySEC clients)
• Up to 1:400 (FSCA clients)

Exness’ high-leverage offering is one of the reasons it attracts algorithmic traders and scalpers.

Exness Customer Support

Exness offers support via live chat, email, support centre as well as multilingual telephone support. Available languages include English, Spanish, Arabic, Thai, Vietnamese, Mandarin and more. 

Our FXTS Support Test

We tested Exness’ live chat support on 28th November 2025 and found that:

• Response time: under 20 seconds
• Agent knowledge was substantial and helpful
• Tone was professional and friendly
• Resolution: fully answered all of our questions within approximately 3 minutes

Exness performed well in customer support but falls short in some regions where phone support is limited, which is reflected in our 80% Customer Support Score. We do understand however, that it unrealistic to expect any broker to provide support coverage in all languages.

Educational Resources for Exness Traders

Exness offers a well-rounded selection of educational materials suitable for both new and intermediate traders. Its resources are organised into structured categories, making it easy for users to progress from foundational learning to more advanced market analysis. The content includes written guides, platform tutorials, trading strategy primers and video lessons, which are all accessible through the Exness website or client portal.

The Exness Academy provides clear explanations of key trading topics such as margin, leverage, order types and risk management which are presented in a straightforward, digestible format. New traders will find the introductory material particularly helpful. More experienced traders can take advantage of market insights, trading psychology articles and periodic expert commentary. Exness also offers practical tools such as an economic calendar, market news updates and basic analytical resources to support day-to-day decision making.

Exness may not compete with the most extensive broker academies in the industry, but the quality and clarity of the content are strong. The resources cover everything a trader needs to get started and provide ongoing support as they develop. When combined with Exness’ platform guides and trading tools, the overall educational offering is reliable and well suited to the needs of most traders.

Exness Online Reputation: What Traders are Saying

Exness has a strong online reputation. Across multiple review platforms, traders frequently highlight Exness’ tight spreads, platform stability and the reliability of its withdrawal process, with many noting that e-wallet withdrawals are processed almost instantly. Exness is also praised for transparent pricing and the overall smoothness of its trading experience.

There are, however, some recurring concerns. Traders operating under offshore entities point out that regulatory protections are not as robust as those offered under CySEC or the FSCA. Others mention differences in leverage and product availability depending on the entity they fall under, which can lead to some initial confusion. A smaller number of users have also reported delays during the identity verification stage, particularly during peak onboarding periods. There were also some individual cases where complaints were made about withdrawals “getting stuck”.

Taking both the positive and negative feedback into account, Exness received an 83% Online Reputation score in our FX Trust Score Index.